Terms & Conditions
Health and Fitness:
- Participants must disclose any pre-existing medical conditions.
- It is the participant’s responsibility to ensure they are physically fit for the chosen trek or travel.
Travel Insurance:
- All participants must have comprehensive travel insurance.
- Mountain Explorers is not responsible for any loss, injury, or damage to personal belongings.
Itinerary Changes:
- Mountain Explorers may alter itineraries due to weather, safety concerns, or any unforeseen circumstances.
Liability Waiver:
- Participants must sign a liability waiver before the trek or trip.
- Mountain Explorers is not liable for any injury, loss, or damage incurred during the expedition.
Code of Conduct:
- Participants must adhere to ethical and responsible trekking practices.
- Respect local cultures, wildlife, and the environment.
Accommodations:
- Accommodation is provided as per the itinerary; any additional expenses are the participant’s responsibility.
Transportation:
- Transportation details are outlined in the itinerary. Participants must adhere to the provided schedule.
Changes in Itinerary:
- Mountain Explorers reserves the right to modify the itinerary due to unforeseen circumstances.
Authority of the Guide:
- Participants must follow the instructions of the assigned guide for safety reasons.
Legal Jurisdiction:
- Any legal matters will be subject to the jurisdiction of the state where the company is registered.
By booking with Mountain Explorers, you acknowledge that you have read, understood, and agreed to these terms and conditions. Please contact us for any clarifications before confirming your reservation.
Miscellaneous Terms and Conditions:
– During peak seasons (Between 20th December and 10th January travel dates), the above cancellation policy shall not be applicable. Additionally, certain luxury hotels may require a nonrefundable deposit, limiting the refund amount according to the hotel’s policy.
– Mountain Explorers is not responsible for refunds for unused accommodations, missed meals, and airline cancellations during the tour.
– Allotment of room type is subject to availability at the sole discretion of the hotel.
Payment:
1) Online Payments via Gateway: Transacting online with a credit card at our website is secure. We do not retain your credit card details. There is a 2% bank charge for the amount you pay. This needs to be added or settled in the final payment.
2) Payments can be made through direct Bank remittances to our Bankers. Bank details would be mailed to you when you require making payment.
Other Terms and Conditions:
– Client making a booking through Mountain Explorers shall be considered to have read and accepted the terms and conditions given above.
– Client agrees that the use of the services is at their sole risk, as Colourful Indian Holidays acts only as a booking agent on behalf of third-party service providers (Hotels / Flight / Train / Safaris, etc.).
– Client agrees that there can be “Force Majeure” circumstances arising out of acts of God, fire, weather, epidemic, road jams, technical issues, etc. In such an event, Colourful Indian Holidays shall not be liable to pay any compensation, refund, interest, or damages and shall have the right to change a schedule, booking, itinerary in the interest of safety, comfort, and general well-being of the customer.
Disclaimer(to be added as new element to policies)
Mountain Explorers endeavors to provide accurate and up-to-date information through its policies, including Privacy Policy, Cancellation Policy, and Terms & Conditions. However, the following disclaimer outlines important considerations for users:
Accuracy and Completeness:
While we make every effort to ensure the accuracy and completeness of the information presented in our policies, Mountain Explorers cannot guarantee that the content is free from errors or omissions. Users are encouraged to cross-verify information and seek professional advice when necessary.
Policy Modifications:
Mountain Explorers reserves the right to modify, update, or revise its policies at any time. Users are responsible for regularly reviewing the policies to stay informed about any changes. Continued use of our services following policy updates constitutes acceptance of the modified terms.
Third-Party Links:
Our policies may include links to third-party websites for additional information or reference. Mountain Explorers is not responsible for the content, privacy practices, or accuracy of information on external sites. Users should review the policies of linked websites independently.
Individual Responsibility:
Users acknowledge that adherence to our policies, such as those related to health, travel insurance, and code of conduct, is their individual responsibility. Mountain Explorers provides guidelines, but users should exercise their judgment and act responsibly during tours and travels.
God’s Act:
Mountain Explorers may not be held liable for any disruptions, delays, or cancellations arising from unforeseen circumstances beyond our control, including but not limited to acts of God, natural disasters, pandemics, or technical issues.
Contact Us:
If users have any questions, concerns, or require clarifications regarding our policies or the content presented herein, we encourage them to contact us before confirming reservations. We are committed to addressing inquiries promptly and ensuring a clear understanding of our policies.
By utilizing the services provided by Mountain Explorers, users acknowledge that they have read, understood, and accepted the terms outlined in our policies and this disclaimer.